My son and I have been patients of Dr. Merz for nearly 2 yrs. During that time, Dr. Merz and her staff have proven to be experts with heart. They are focused on and committed to crafting great smiles and optimizing the functionality of our mouths. When obstacles arise, Dr. Merz is unphased - she always has solutions and takes time to explain them in a way that makes sense to us. She candidly shares the short and long-term pros/cons of each option; including financial implications and allows us time to process the information before making a decision. Looking back on our selection process, I am confident we made the right choice. Honestly, I was nearly swayed by the glitz/glam marketing programs of other Orthodontists who were great marketers. But the reality is, we didn't need a great ""marketer""... we needed a great Orthodontist - and Dr. Merz is just that. She is an outstanding Orthodontist who delivers phenomenal results.