I found a great item for the new place I was moving into and paid for it in full because I was so happy with it. They told me they had a set in boxes in their warehouse and that they would hold it until I moved and would have it ready when I came back.
I came back two weeks later to pick up my new furniture. The table and two of the four chairs were boxed up in reused boxes, as if the furniture had been used.
They could not find the other box with the set of chairs(two come in a box) but they let me take two of the chairs that were in their showroom, which I was fine with because they still had the plastic on them and still looked new.
When I got home and started putting it together I found that the plastic was ripped off of the chairs seats that were in the box, as if they had been used or returned...
I was willing to deal with it since it still looked nice and I got a great deal but then I got a call from the lady I purchased it from.. She started off saying she was just calling to make sure I got my furniture and that everything was good. I told her I did receive it and was happy with it. She proceeded to tell me I took two extra chairs and that I needed to bring them back or pay for them. I told her I only took four chairs that came with the set. She very rudely proceeded to tell me that she herself boxed up the four chairs and that both boxes were gone.
They need to get their facts straight and talk with their co-workers before calling customers and accusing them of taking things. Very rude with no apologies. No way to treat a customer.