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Tires Plus - 76 Reviews - 3237 Lawrenceville Suwanee Rd, Suwanee, GA - Auto Parts Reviews - Phone (770) 945-1399
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Tires Plus

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3237 Lawrenceville Suwanee Rd
Suwanee, GA 30024
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(770) 945-1399
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Reviews

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Best

Always a pleasure to do business with any of the guys here. You make sure to take care of everything.

Worst

Pretty hard to find a more dishonest set of people than T&MCCC. Bought a 'lifetime' alignment last yeaR. Since that time, I think they have actually done the right thing ONCE - ...

Editorial review from Citysearch 9/8/2012

June 6 I bought two tires there. July 7 I had them put new control arm/ball joint assemblies on both sides. So that's $695 in two visits. The vehicle has started to shake at 57mph. I took it back to them this morning to have them check it out. Surprise, surprise!!! They're closed. Out of Business. Their phone is disconnected. What a joke! more

Editorial review from Citysearch 6/12/2012

Pretty hard to find a more dishonest set of people than T&MCCC. Bought a 'lifetime' alignment last yeaR. Since that time, I think they have actually done the right thing ONCE - that is - actually done an alignment check and adjusted something. Once (see post from October 2011 from UraDumass) - they used the magical alignment machine to align a car with a flat tire/bent rim and the spare donut installed on the r/h side of the car. more

terrible service, won't take coupons 4/30/2012

I had a coupon for a free oil change. Bought the coupon as a fundraiser for the local high school football team. I called ahead to make sure they had time to see me, but when I showed up with a coupon they said they couldn't get to my car for another 4 hours! I didn't have four hours, and I ended up not being able to use the coupon. When I looked in their garage, only 1 of the 7 bays had a car in there....but they couldn't get to my oil change for 4 hours (not to mention there were 3 guys in the office area checking in (err, lying to) customers. Actually, after reading some of the reviews on here, I might not have wanted them to change my oil anyways....sounds like they have a hard time doing anything right. more

Really Bad Customer Service, Lies to Customers, 4/27/2012

First I want to say I am a Local Resident here and depend on my local Company's in Support of my Community. Last year I purchased Tire from Tires plus! Since then Tires and More have replaced them. I went in to have a tire repaired and my Tires rotated. They told me it would be 30 min for the tire and 45 min for the rotation. After 2 hours they were done. I woke up the next morning to a flat tire and it was exactly were it was in the beginning. They did not fix the tire or do the rotation. They said they had done the work it was all a lie. Did I mention my 3 month old child was with me! I went back to show them there mistake and was treated like trash off the street. This company needs to find another community to Lie to and treat with disrespect. True Statement :BEWARE LOCAL COMMUNITY more

BAD BAD BAD EXPERIANCE 4/11/2012

Bought set of 4 tires,and warranty. After 6 months one of the tires got flat, non repairable, so I went after warranty. they tried to charge me $50 for installation under warranty and on top of that they put totally different tire because they didn't carry that brand any more. I have ask them to take time and look around for same tire, but they refused, and said they can put my bad tire back on the car. If I would choose to get not matching tires i would go and get used tires for $160, not ones for 500. NEVER EVER AGAIN more

Can't tell time 4/2/2012

Loved it when it was Tires Plus. Down hill with Tires & More due in my opinion to local mgr. Second time they made me wait an hour +. Claim to have told me 6 pm. I heard 5:30. Had I heard 6, I' d have bought the tires and passed on the brakes until another day. Regardless, I rec'd my car at 6:51 and mgt wasn't even apologetic about it when I questioned them. Recommend Kauffman based on experience with my company car to anyone interested. more

Wonderful Service! 1/23/2012

Always a pleasure to do business with any of the guys here. You make sure to take care of everything. more

Great service 1/16/2012

I came here in a hurry and they helped me get back on the road as quick as possible. Thank you so much Jonathan! more

Helped me get on my way 12/28/2011

Very polite staff! I was driving from Atlanta and my maintenance required light came on. You guys helped me continue to Charlotte. more

Reliable and direct in their service 12/22/2011

I came here in a hurry and they helped me get back on the road as quick as possible. Thanks for everything! more

Owner treats customers horribly! Liars! 12/7/2011

Purchased 4 tires, oil change, alignment, with a possible shock change depending on the price. Since it was a decent size purchase, around $1,200 I requested price match. They couldn't find the shocks so asked if I got the 6 month alignment and then changed the shocks, would it void the alignment. I was told it was fine. Problem 1: car started pulling to the left. Was told rotation would cure most of it and adding another couple hundred miles would break them in. Got it rotated, started pulling less- still driving the couple hundred. Problem 2: Car felt shaky after oil change. Dealer told me that the oil was probably not 5-20 which is required for cylinder deactivation on my V8. Took it back. I'm willing to cover part of it... charged me $20 bucks. PROBLEM 3: Got the shocks changed and went back for the warranty alignment. My sales person was not there anymore (fired). Was told it's going to cost $299 because the camber is not adjustable and would have to drill holes in the towers and install some bars that allows camber adjustment. I told him that was ridiculous because the car is within factor specs and camber is adjustable on my car. Called an hour later. The car was done. No charge because the camber was adjustable. Ok here is where the unfortunate experience begins when I ask to see the pre and post alignment sheet. Another person comes in (Per A) and here is the conversation: Per A: We don't give pre-post sheets. Me: You have provided pre-post sheets on previous occasions. Per A: We don't Me: So how do I know if the job was performed correctly when you first stated you required 1.5 hours and $299. But it was done one hour later. Put yourself in my shoes, wouldn't you ask for that? Per A: If you don't trust us, you shouldn't come here anymore (that was a fair comment)... Me: (I make a questioning expression and he makes a monkey face sarcastic expression back) I say, what da @#$@ that was not right. Per A: Don't come back anymore because you have been nothing but problems - you changed your shocks and want warranty alignment, you asked for the cheapest oil and your (*&#$(@* check engine light came on, you want a free alignment when it costs $299 for your Ram 1500 (screaming at me) Me: Is that how you treat your customers? Are you the manager? Per A: I'm the OWNER! Me: (Surprised I couldn't believe how he was treating me and stuttered a little). Per A: (insinuating sarcastically a stutter) are you an idiot that can't even speak? Me: You more

Really helped me out! 11/20/2011

I had a flat tire,and they let me come in at the very lat minute to have it repaired. I didn't think they world let me, but surprised me by helping me out. more

Best service I have had in a long time! 11/16/2011

John was very informative and was answering my questions without any hesitation, proving that he knew what he was talking about! The best part about everything is that they were still open after 6:30pm! Loved that. Very good shop, and I will tell every one about it. more

Will return! 11/15/2011

I really appreciated you letting me use the loner car, that saved me from having to use the bus and all that! Thank you for the great service and I will make sure to tell every one about this shop. more

Great 11/11/2011

I love coming to Tires & More because the price is great, the service is great and they always complete my job fast! more

Stay Away 10/28/2011

STAY AWAY - I can't give liars any stars at all - stay away from these jokers. Without going into the minor lies that led up to these - heres the two big ones. T&MCCC has a magical alignment machine - according to Jason the GM. This magical machine can do a four wheel alignment with a flat tire (WITH a bent rim) on the right front, and a spare 'donut"" on the right rear. It does this with 'lasers' and something something else - after this came out of his mouth when i questioned him regarding doing an alignment under these circumstances - I jst tuned him out. Now for the 2nd lie - and this one is just absolutely unforgivable - Jasmine called me the Monday after this experience with the liar Jason - to do a satisfaction survey. We had a nice conversation - I was nice, didn't yell and scream - but told her what had happened with the alignment and other lies - and she SEEMED concerned, ACTED like it was something they cared about, and said she ... any stars at all - stay away from these jokers. Without going into the minor lies that led up to these - heres the two big ones. T&MCCC has a magical alignment machine - according to Jason the GM. This magical machine can do a four wheel alignment with a flat tire (WITH a bent rim) on the right front, and a spare 'donut"" on the right rear. It does this with 'lasers' and something something else - after this came out of his mouth when i questioned him regarding doing an alignment under these circumstances - I jst tuned him out. Now for the 2nd lie - and this one is just absolutely unforgivable - Jasmine called me the Monday after this experience with the liar Jason - to do a satisfaction survey. We had a nice conversation - I was nice, didn't yell and scream - but told her what had happened with the alignment and other lies - and she SEEMED concerned, ACTED like it was something they cared about, and said she would check into it and call me back. Well, still waiting for that callback after 10 days - so I'm guessing it is not going to happen. So - they got my money for a 'lifetime' alignment and road hazard - may it profit them well. If I can keep one person away from these liars it would be well worth it more

Loved the service! 10/26/2011

They were so helpful the whole time, letting me know what I needed and letting me know what was in my best interest, not in theirs. Great prices and friendly staff members. more

thank you! 10/24/2011

I am very satisfied with your work and I hope that you never change a thing! My father and I have been coming here for years and will continue to do so. Thank for the great service after all this time! more

good staff 10/24/2011

They have helped me in two separate emergencies with flats and both times they have gotten to me within 10-15 minutes changing the tire fast and I was back on the road. Thank you! more

Thank you! 10/21/2011

I had an emergency and needed to have a flat tire fixed. They worked me in late in the day and did the job fast so I could get on the road. Thank you so much! more
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  • Hours:

    Mon-Fri 7am-7pm ; Sat 7am-5pm ; Sun Closed
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