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Time Zone - 5 Reviews - 5500 Grossmont Center Dr, La Mesa, CA - Watches Sales & Repairs Reviews - Phone (619) 463-5880

Time Zone

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5500 Grossmont Center Dr
La Mesa, CA 91942
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(619) 463-5880
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Main categories:

Jewelry , Watches Sales & Repairs

Related categories:

Retail Shopping , Jewelry Repair

Reviews

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Best

We buy all our watches from Time Zone. Their service is second to none. I found what I was looking for on line , I went to Time Zone with the watch info that I wanted , and they...

Worst

The previous owner of "Time Zone's" name is Allen and not Alan. He sold the store over 10 years ago and has had no involvement in this business since then.

San Diegos Best Watch Store 2/6/2008

We buy all our watches from Time Zone. Their service is second to none. I found what I was looking for on line , I went to Time Zone with the watch info that I wanted , and they didn't even carry the brand that I wanted. Never the less they ordered it and had it delivered to my house with in a week. Now thats service at its finest. The only reason we go to that center is because of Time Zone more

Ethical with a Capital E 2/10/2007

We were informed of this site from a friend, and noticed Time zone. I went in there for a battery and the owner informed me my battery was good in my watch, it was just loose, he didn't charge me. WOW! you don't see that kind of honesty in today's world, it could have been a long ride. Highly Recomended, Thanks Time Zone, I have enclosed their phone # 619-463-5880. more

Excellent Service, Excellen experise, highly recommended. 2/10/2007

Hi my name is Johnathon, I disagree with the above, I've been doing business with Time Zone for over 10years, they are phenomenal, they are always prompt,and honest with any repairs, my family and friends all have been going to them, including my Aunt in Kaneohe Ha. 5 stars out of 5. more

Previous Owner 1/27/2007

The previous owner of "Time Zone's" name is Allen and not Alan. He sold the store over 10 years ago and has had no involvement in this business since then. more

Unethical service 12/28/2006

I believe it's under new management and renamed Michael Helmi's Time Zone, but has the same phone number. Michael and Mo Helmi are the new owners. My girlfriend recently had the battery replaced on her expensive gold plated Gucci Timepiece 6100L at Time Zone. Michael, a certified watchmaker, who worked on her watch use a watch screwdriver to open the case. He tried several times to open the cover. He left 6 small visible dents on the watch body opposite the lip opening by prying the cover open with the screwdriver. When queried by my girlfriend, who observed the whole process, about the dents, he claimed that dents will happen with his method due to the curved nature of the watch. Michael said the other option would have been to take it to Gucci or Saks 5th Avenue where they have to correct tool for the job. They have a very expensive pressurized machine instrument that will open this particular brand model, the Gucci 6100L, without leaving dents. He says that Saks would have charged over $100 as opposed to his $20 fee. To add insult to injury, when I ask to have the $20 refunded for the unsatisfactory service, Michael wanted to remove the battery before returning the money knowing full well that he didn't posses the correct instrument to open the cover without further damaging the watch. Michael's full knowledge that using the screwdriver (not the proper tool) will in fact leave dents and that Gucci and Saks 5th Avenue have the correct instrument, and his failure to warn us of this fact before attempting to open the watch is what I believe to be unethical. I consulted Dan Gendron, a certified watchmaker, and he told me that a watch professional should never leave dents in a watch case back. That said if you don't possess the proper tool then you should not do the repair. Michael is hiding behind a disclaimer which he has posted on a wall that protects him from accidental damage to any watches the store repairs. My girlfriend and I were not made aware of this disclaimer until a week later when I demanded a refund. I wonder if that disclaimer protects him from using a butcher knife when opening Gucci watches. Both a watch screwdriver and a butcher knife would have been able to open the watch case, but they weren't the correct tools for this particular job. more
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