Thompson Chrysler Jeep Dodge

When we decided to buy a PT Cruiser and found the right one, we were headed to Thompson Chrysler to finalize our purchase and financing. We met with one of their accomplished sales associates who was extremely friendly, and easy to work with. The sales floor was clean and everyone seemed to be on the social side. The transaction itself was a little drawn out, from paperwork prep to walking out the door. To buy our car, it took well over two hours! We went in knowing the price, and having picked out the actual car so we were never told why it was that it took that long. Though friendly, I really didn't feel the staff was thorough with explaining anything relating to our purchase. In any case, they did a mediocre clean up job on the vehicle and we were on our way. We have been pleased with the car, however I don't know that we'll go to Thompson the next time to purchase a vehicle. more

After purchasing our Chrysler from Thompson, we decided to use their service center for our oil change and car repair needs. In the past year, we've encountered great service as a result of this choice. Thompson's website allows you to set up a possible service date for your vehicle. Usually, a technician will call you back to verify your appointment. Once you arrive to the dealership's service area, your car is usually promptly taken around to the servicing area. With our oil changes, it has never taken longer than a half hour at most. The waiting room is relatively small, however because of the short stay, it's not a huge concern. The service area never seems overbooked and the staff is very friendly and accommodating to their customers. They also offer an oil change card where you get a free oil change after bringing your car for about four oil changes. They also send coupons for discounted services. All in all, we have been very pleased with Thompson's service. more