There are two dentists at this facility. The staff is very personable. They always work set up appointments when it is convenient for me. They always call the day before and let me know I have an appointment. They file insurance claims. They put a coupon in the last local paper. They go over any needed services and provide a bill in advance so I can decide if I want to have the service. They are very child friendly. They have an extremely clean office. They are very organized. They don't rush you in. I always get to speak with a dentist when I visit. This is the best dental practice in the area and I have been going there for ten years.