We chose the McLeod firm because of the glowing reviews online, but one never knows quite what to expect. I had never (thankfully) been involved in a situation requiring legal services before. From the very first contact we had with the McLeod firm, our experience was superlative. The firm's representatives whom we dealt with directly (two outstanding legal assistants and responsive legal secretaries) were prompt and responsive with correspondence, listened carefully to our concerns, clearly explained all the dense lawyer-speak gobbledygook on the contracts, and were straight shooters throughout the almost two year process of a complicated multi-state car accident case involving underinsured motorists and a limo company. We put ourselves at the mercy of our lawyer, as we knew nothing about the whole complicated process. Now that the lawsuit has been settled, we can honestly say that while any such lawsuit is inherently unpleasant and upsetting, the McLeod firm made the entire process itself palatable and the firm representatives were so pleasant that it was actually a joy to work with them. I hope we never need such services again... but if we do, we would immediately turn to the McLeod firm and give the firm our highest recommendation.