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The Framers Alley - 15 Reviews - 15 1/2 S Prospect, Park Ridge, IL - Home Décor Reviews - Phone (847) 698-9798

The Framers Alley

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15 1/2 S Prospect
Park Ridge, IL 60068
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(847) 698-9798
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Reviews

( 10 )
( 1 )
( 0 )
( 0 )
( 4 )

Best

These guys always do an awesome job and the pricing is excellent.

Worst

I also was promised by the owner that my picture would be framed in 10 days max. On the 10th day, I was told it was ?still drying,? (?) & it would take longer. He said I should ju...

Helpful attentive and reasonable 1/26/2012

Really like the place and the selection, I found two frames that are georgous and the lady helped me select exactly what I had a vision of. Very Nice and extremely patient and I appreciated that they took the time to assisit me in the process. Really like the place and the selection, I found two frames that are georgous and the lady helped me select exactly what I had a vision of. Very Nice and extremely patient and I appreciated that they took the time to assisit me in the process. more

Helpful, Attentive and reasonable 1/26/2012

Really like the place and the selection, I found two frames that are georgous and the lady helped me select exactly what I had a vision of. Very Nice and extremely patient and I appreciated that they took the time to assisit me in the process. Really like the place and the selection, I found two frames that are georgous and the lady helped me select exactly what I had a vision of. Very Nice and extremely patient and I appreciated that they took the time to assisit me in the process. more

Customer Service DEFINITELY NOT a Priority! 6/8/2011

Bad: Jon (the owner?) promised my painting would be framed in 9-10 days. When I sent an email to check on the status of my order on Day 9, I received a response reprimanding me for disturbing him: “You really confused me and set me back today. I run a simple process. I call the customer when done. That is the way my procedure works each and every time with each and every client.” I was stunned. When I called on Day 10, he was verbally abusive & told me to pick up my painting. It was NOT framed.. Other: I consider myself fortunate to have my painting returned undamaged & my deposit refunded. But as we were leaving the store, the proprietor went so far as to try to pick a fight with my husband, challenging him to “step outside!” He followed us out and attempted to intimidate my husband verbally & physically! When my husband didn't back down, or take the bait of the insults that the proprietor addressed towards me – he stormed back into his shop. Needless to say, we will be taking our business elsewhere!. more

Frame It! 10/22/2005

This shop is in a little passageway, not quite an alley! They have the facility to do any framing job you need done and carry a large selection of frames. As is typical of a smaller shop, you may pay a little higher price, but the personalized service you get prevents you from making mistakes. They can do any job from the very small to very large. The staff is very conscientious and I would not hesitate to give them any heirloom piece or picture to frame up. Everyone has been very happy with their results here. more
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Editorial

  • The Scene
    Launched as a custom framing store in the early 1990s, A Framer's Alley later absorbed another business, Male Order Express. The addition expanded the business's offerings...

  • 6/5/2007 Provided by Citysearch

Additional information

  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Park Ridge
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