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The Exchange - 0 Reviews - 350 Main St, Park City, UT - Second Hand Goods Reviews - Phone (435) 649-3360

The Exchange

350 Main St
Park City, UT 84060
(435) 649-3360
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Editorial review from Citysearch 1/22/2014

I actually had a very positive experience with owner, Krysten (not sure if I'm spelling her name correctly). She was also gracious in extending my friend a lay-a-way option and delayed payment AND a discount! \r \r People need to understand that small business owners conduct their business via phone, in person, etc. She was busy with a contractor on my second visit and I totally understood that she needs to take care of business. I used the time to browse through her shop. :-) more

Editorial review from Citysearch 1/22/2014

I visited this store trying to find a nice winter coat at an affordable price while working for Sundance (LA girl, I don't know much about snow haha) and was really happy with not only the beautiful selection of vintage items in the store but with the really great service from the owner; she was extremely nice and very helpful, they make you feel at home. I found myself returning to the store during my breaks finding new things each time. Definitely a place to visit when in Park City, I like this vintage store even more than my usual vintage store in LA. I'm just in love with the whole store haha. more

Editorial review from Citysearch 10/3/2013

Have to agree COMPLETELY with Natasha... I called to see about bringing in two items for consignment. The owner's first question was whether or not I had been in her store yet. I responded that I had not yet had time, as I had just moved here full time in February. Her response? ""You've had time"". Really? Classy response. Not inviting or professional, but totally rude. She then proceeded to tell me that she prefers it if people consigning items come to see her store first to see if the items are a ""fit"". Isn't that the whole point of scheduling an appointment to allow her to review the items? She begrudgingly asked what items I had. I described them to her. One she didn't want. That's ok. I understand. She told me that if I brought the other in, it would have to be for store credit. I was pretty much fed up by this point, not so much because of the policy, but because of the pretentious, rude attitude that words can't accurately describe. Abrasive would be close. So, I said, ""well I have a store that I use in another state that I've worked with for many years, I'll just send it to them. Thanks."" I hung up the phone. Wasn't trying to be rude. But the phone call was done. I was fed up with her attitude. She proceeded to CALL ME BACK on my cell phone and tell me that she didn't respond well to people hanging up on her!!! Then she began to argue with me when I told her that I had read Natasha's review below and found it to be dead on. At that point, I hung up. This time she was in mid-sentence. Don't regret it one bit. I have not yet encountered ANYONE with worse people skills, especially in the retail sector. Head to the outlet mall. There are lots of options there sans absolutely appalling attitude. Congrats to the owner! I will now never set foot in her store -- EVER!! more

Editorial review from Citysearch 6/7/2013

I was appalled by the rudeness of the shop owner when I visited this store. She remained on her cell phone most of the time I was in the store and insulted me. If you want to be overcharged for low quality goods, or underpaid for what you have to sell, go for it, but otherwise, I recommend that you do not waste your time here. more
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Owner Message

  • The Exchange is a consignment shop & thrift store in Park City, UT that specializes in women's clothing, women's accessories & unusual things.

    * Consignment Shop
    * Thrift Store
    * Women's Clothing
    * Women's Accessories
    * Unusual Things
    * Resale Shop
    * Second Hand Dealers
    * Discount Store
    * Used Clothing Store
    * Boutique