I had brought a car in to get a dent removed. When I got the car back I was not satisfied with the way they touched up the scratches. So I brought the car to two other body shops to get an estimate on how much it would cost to have the scratches touched up the right way. The other body shops informed me that a hole was drilled between in the door jam by the dent shop to pop out the dent. They asked my why I would approve of them doing that as that is a very poor practice and will often lead to accelerated rust. They told me that a dent shop should never drill an access hole without the consent of the owner. I give them a poor rating because they have now ruined my car that is only 8 months old. They lie and their work is HORRIBLE !!! If you drill a hole in a customers car TELL them that you are going to do that !!!!