Just two days before my mother came to visit, our AC went out. She prefers a house at 68 degrees and since we were having a warm spell (85 and rising) we knew we had to get it fixed ASAP. I googled Atlanta AC repair and called 11 different places... the soonest anyone could come out was 4 days from when I was calling. Terrell Heating & Air was the 12th place that I called and the only place who could actually come out that day. I was amused by that, considering that several of the other places have ""same-day guarantees"" on their website. The place that said they were rated #1 in Atlanta for customer service didn't return my call for 2 days.
Anyway, the owner himself answered the phone and said he could have someone to our place in just a couple of hours. Jimmy, the owner, actually came along for the service call and couldn't have been nicer. They fixed the problem very quickly (we needed a new part, some freon and to have the coils cleaned). Jimmy also suggested that we consider some regular maintenance and the price he quotes was definitely on the lower end of the prices I'd seen online. When we mentioned that we needed our ducts cleaned, not only did he give us a referral, he also called the guy to let him know we'd be calling.
They did great work, were very respectful and certainly the price was very fair and competitive. I have no complaints and highly recommend this company.
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