I went there to celebrate my birthday with my fiance and future mother-in-law. This was my first and last time there. We were in the back, where it is open and was enjoying the band. We ordered our food and passed the time dancing. The place was busy, so after waiting for an hour and a half, I asked our waiter, a tall, young, caucasian guy, how much longer until our food would be ready. He left and then came back to inform me that he had forgotten to place our order, but he just put a rush on it and it would be ready in 45 minutes to an hour. That was totally unacceptable, because we were supposed to be at a (surprise) birthday party for me in an hour. I asked for the manager. A short hispanic guy showed up and I told him what had happened. His response was, verbatum, ""What do you want me to do about it?"" The ladies and I decided to leave. I stayed behind to pay our bar bill and to add insult to injury, that waiter, after handing me my change said, ""Enjoy your meal at Burger King."" I guess since they do so much business they can afford to be rude and incompetent. New people show up all the time, so why bother trying to get repeat business, right? I relate this experience to everyone that even thinks about going there and try to steer them someplace they will really enjoy. This all took place August 12th, 2006, in the evening, in case someone of higher authority there sees this and wants to know who to blame. Needless to say, this put a big damper on my birthday.
Pros: We liked the band.
Cons: Please, don't go there. You will regret it. Spend your money someplace else where you'll be respected and treated well.