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Susi Auto Electrics - 44 Reviews - 1154 Del Monte Ave, Monterey, CA - Auto Repair & Service Reviews - Phone (831) 649-1129
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Susi Auto Electrics

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1154 Del Monte Ave
Monterey, CA 93940
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(831) 649-1129
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Main categories:

Auto Repair & Service , Brake Repair

Related categories:

Automotive

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Susi Auto Electrics - Monterey, CA
Susi Auto Electrics - Monterey, CA

Reviews

( 44 )
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Best

I feel like I have always received fair and quality work.

Worst

All reviews seem positive

Fair and quality work 10/17/2011

I feel like I have always received fair and quality work. more

Rotors Replaced 7/12/2011

I went in for brake pad replacement and they found that I needed to replace the rotors. I believe the previous place I got my brakes done might have screwed them up. Had to come in for 2 separate visits due to ordering of the rotors. 2nd time didn't charge me tax or labor which was awesome. Yeah rotors range about 30-60$ each on the internet. But nice people. more

Extremely friendly 4/25/2011

Everyone at Susi's was extremely friendly, knowledgeable and informative. Any questions were answered promptly and in depth. Our repair was costly but done at a very fair price. Every effort was made to keep the price down while still providing superior quality workmanship. Thank you, Ryan, Jeremy, Frank and Miranda! more

Honest 1/7/2011

Convenient, quality work, honest and friendly. more

They treated me with respect 12/9/2010

Susi is honest and trustworthy. They treated me with respect and explained exactly what they were doing. more

Great job on my car 12/8/2010

They did a great job on my car and it is working great now . more

Outstanding 10/27/2010

Wonderful and speedy service and outstanding customer service. more

I felt extremely comfortable 9/3/2010

I would tell them that Susi is a very hands on shop and that they want to know the quirks of every car they work on. Everyone is incredibly polite and will take the time to walk you through the process. I felt extremely comfortable leaving my car in good hands! more

great customer service 9/2/2010

thorough work was done to find the problem and solve the issue and you have great customer service more

Could not ask for a better team 8/18/2010

Excellent quality and customer service. Could not ask for a better team to care for my vehicles. more

care about your auto 8/5/2010

they are prompt, friendly and care about your auto more

try them out 8/4/2010

try them out, they were very helpful. more

Frank is simply the best. 8/2/2010

Exceptional and careful work. I usually do much of my own work and know my car well, but when I have a difficult problem, I always say, ""If you want it done right, take it to Frank Susi!"" Last time the mechanic was working on a powering steering noise and thought to look in the Chrysler bulletins where he found that there was a fix for a supply hose that was designed too small. He fixed the problem without a new pump and it works like new again. Good call! Sarah writes up especially good written reports and they are all very good at keeping me up on my cars's regular maintenance schedule. I have learned that doing it right the first time saves expensive repairs later. Plugs, wires, coil packs, belts, hoses, fluids, filters ... Frank is simply the best. Jim Oswald, Seaside Pros: Frank is simply the best. more

Very knowledgeable,... 7/29/2010

Very knowledgeable, highly recommended! Pros: Very knowledgeable,... more

accommodate the customers needs 7/29/2010

They try and accommodate the customers needs thru frequent communication transactions. Pros: accommodate the customers needs more

I am always treated with respect 7/28/2010

I would say that at Susi's I am always treated with respect and courtesy. Someone is always willing to provide a detailed but simple explanation of the problem and potential solution without treating me as if I'm incompetent. As a woman, I find this refreshing and worthy of my business. Pros: I am always treated with respect more

First rate service 7/19/2010

First rate and down to earth service from the manager down to the knowledgeable administrative assistant. Pros: First rate service more

Always fixed my car problems 7/11/2010

Susi Auto has always fixed my car problems, very curious, very knowledgeable, very timely. Pros: Always fixed my car problems more

quick and efficient 7/9/2010

quick and efficient...more explanation up front of the potential cost would have been nice. Pros: quick and efficient more

Your price has always been fair 7/8/2010

Over the past fourteen years you have solved five electrical problems that dealers couldn't solve (even when the car was under warranty.) You even solved the electrical problem that was a design problem with my Buick. You have never failed to fix the problem and your price has always been fair and LESS than the dealer's. Pros: Your price has always been fair more
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Owner Message

  • High quality auto repair in Monterey. Electrical Repairs

Additional information

  • Hours:

    7:30AM - 5:30PM Mo-Fr
  • Payments:

    American Express, Discover, Master Card, Visa
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