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Susan Wynne OD - 11 Reviews - 8309 165th Ave NE Ste 102, Redmond, WA - Optometrist Reviews - Phone (425) 882-2923

Susan Wynne OD

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8309 165th Ave NE Ste 102
Redmond, WA 98052
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(425) 882-2923
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Reviews

( 5 )
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( 5 )

Best

I have been going to Dr. Wynne for over 10 years, ever since she opened her own clinic. She is always professional and helpful - I have never had a complaint about her. She is ver...

Worst

I agree with the previous reviewer re:contacts. I recently moved into the area and needed an annual exam. She proceeded to take me off my old contacts and put me on some proprie...

Go someplace else 12/3/2010

First, I took my kids here and they didn't like her. Then I went myself to try and get fit for new contacts and glasses. They gave me he worst possible service. The glasses were wrong and it took them forever to get it. Then, the contacts were not the ones I had used all my life and didn't fit well. I even asked her for same one I had used before and she said they didn't make them anymore which is not accurate. I went to Costco and bought the same contacts a week later. I tried to support the local business but it was expensive and ridiculously bad customer service and follow up. There are MUCH better places around. I feel bad saying this but it's true. more

Great Optometrist! 3/25/2010

I have been going to Dr. Wynne for over 10 years, ever since she opened her own clinic. She is always professional and helpful - I have never had a complaint about her. She is very knowledgeable and has made great decisions for me concerning the range of problems I have had with my eyes. I always feel like I am in very good hands! more

I would NOT recommend this doctor 1/19/2010

I was given the wrong contact prescription not to mention terrible customer service. Do yourself a favor and find a different doctor. more

Eastside's Best Optometrist 5/2/2009

Good: Exceptional Professionalism and genuine concern for her patients. Her support staff is wonderful.. Bad: Absolutely no complaints!. Improvements: It would be hard to improve on great service, excellent prices. Dr. Wynne is highly competent.. more

She was excellent! 12/27/2008

She's a little shy, but she does great work. She was helpful to the other people in the office at the time also. Everyone there seemed happy to be there. The reason she wants people to go through her office for glasses is because she probably has more control over the finished product. more

I was treated poorly 11/29/2007

I was talked down to the whole time I was there, and the only reason I can think of is I am a person of color. more

There are better choices 2/23/2007

I agree with the previous reviewer re:contacts. I recently moved into the area and needed an annual exam. She proceeded to take me off my old contacts and put me on some proprietary ones not made by a major manufacturer. They still don't seem to fit right. I wore my previous lenses for years without incident. The whole time I was there it seemed like I was bothering her, and it felt awkward being the only person there. I won't be returning and don't recommend her. more

Type the title here for your review of Susan Wynne OD 9/11/2006

I wouldn't recommend her for contact lenses. She seemed very nice and caring at first, to the point that I recommended her to a co-worker. Neither of our contacts fit correctly in the end. more

Warm and Professional 7/30/2006

Rarely can "warm" and "professional" be spoken in the same breath, but Dr. Susan Wynne is proof that a highly educated physician can bring personal warmth to a top quality vision care practice. Her staff follows her example. On one occasion I mistakenly ordered and paid for features on my new glasses that were unnecessary. The very next day, I got a call from Dr. Wynne. I was informed that my mistake had been discovered and that the refund check was on its way. I would have never known that I was entitled to a billing adjustment but for Dr. Wynne's high and uncompromising ethical standards. Dr. Wynne has always surpassed my expectations and I am VERY demanding. My eyes are my life. more

Professional and Thorough 7/13/2006

Excellent diagnosis and care. Been a patient for a number of years and most important stayed a patient between various moves- - picked up things that had been missed by previous optometrist. Professional and thorough. Highly recommended more

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Beware the Crazy Lady 6/23/2006

Holy hell, this woman is nuts. My husband got an eye exam from her with no complications. He needed new frames though and didn't like the doctor's tiny selection. He found a pair online and bought those with the intention of Dr. Wynne putting his prescription in them. She frankly implied that the glasses he purchased were most likey stolen (as that sort of thing happens all the time, she said) and that she wouldn't warranty them. What the hell? Why would we expect her to warranty glasses we didn't but from her. She's expensive, crazy, and desperate. There's no 2 ways about it. more
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