Sunrise Cycles

Like every other motorcycle dealership, they can order parts when you need them... but they've never had any of the three parts I've needed in stock, and I couldn't get a good deal on a new or used bike when I went there. Pros: Good selection Cons: No good deals, have to order parts (never in stock) more

I've frequented Sunrise for the better part of 9 years, partly because another local cycle shop ripped me off before and i held a grudge. Now I 've bought a new bike and I was ready to make some mods so I called Sunrise service to check pricing. I ensure I give a detailed description of all the parts to be installed and all work to be done. I was quoted $280. I go into the shop to drop off my bike and my quote goes to $300-$350... the price was still acceptable to me, so I dropped it off. Three days later I get a call to pick it up and and I'm told that I would be $480! WTF! How did I just go from $280 to $480? No one called me to tell me that the price was changing. Well the Service dept explanation was that their mechanic was unfamiliar with the components. Unfamiliar with the components! The directions were included in the box! Besides what is he getting paid $70/ hr for? I thought he was a motorcycle mechanic. I know as an auto mechanic I don't get paid extra because I'm unfamiliar. Perhaps they are trying to pay for their renovations, I just don't like trying to pay for it solo. I guess I'm going to have to put old grudges aside and go somewhere else. Pros: Parts installed/ Job done Cons: inaccurate price quoting more

This place has the worst service I've ever been to. They promised my bike after 7 days; on that 7th day they called to tell me they were just starting it. The parts came in on the 4 day! They then informed me that there was more work needed and they had to order more parts. They said it would be completed Saturday; but once again it was not. It's been 2 weeks and still I don't have my bike back. They say they only have 1 licensed mechanic whose trained to do more than basic work. Some service department!!!! Cons: EVERYTHING more