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Sunfire Hearth Patio & Spa - 1 Reviews - 301 E Stephen St, Martinsburg, WV - Masonry & Stone Contractors Reviews - Phone (304) 267-3029

Sunfire Hearth Patio & Spa

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301 E Stephen St
Martinsburg, WV 25401
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(304) 267-3029
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Sunfire Hearth Patio & Spa - Martinsburg, WV
Sunfire Hearth Patio & Spa - Martinsburg, WV

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Best

All reviews seem negative

Worst

10/25/2010 - ~3 weeks prior, made the appointment for my fireplace to be sealed and insulated on this day.\r 10/21/2010 - Called to verify the time the crew would arrive. The lad...

Terrible customer service and business professionalism 11/23/2010

10/25/2010 - ~3 weeks prior, made the appointment for my fireplace to be sealed and insulated on this day.\r 10/21/2010 - Called to verify the time the crew would arrive. The lady I spoke to was unable to find my appointment on the calendar. Apparently it was never made or it had been wiped out. The salesman I was working with said there was no way I could be put on the schedule for my original date and he would have to call me the next morning. I called myself near closing time since he never called. The appointment was rescheduled for 11/08/2010. Although he apologized, he was unwilling or unable to provide any kind of discount.\r 11/08/2010 - Crew arrived, told me "this is a bigger job than we expected," were unprepared for it, and left after 30 mins.\r \r To this day (11/22/2010) I have not received a single phone call from Sunfire. My advice is to keep looking. I am currently working with a contractor. more
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Please come visit our show room at 301 E. Stephen St. Martinsburg, WV 25401.

Owner Message

  • Heating Contractor,HVAC contractor,Oil fuels,Propane,natural gas,Fireplace heating solutions,Air Conditioning contractors.

Additional information

  • Hours:

    Mon 09:00 AM-06:00 PM;Tue 09:00 AM-06:00 PM;Wed 09:00 AM-06:00 PM;Thu 09:00 AM-06:00 PM;Fri 09:00 AM-06:00 PM;Sat 10:00 AM-04:00 PM
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