The spa I received from the factory was broken, and they didn't have another of that model-2004 maxxus-so they offered to fully cover the warrantee from a 2004 maxxus I found from a place out of the area!  They made no money off of me, but since I had gone through all that trouble, they are covering the cost of the standard five years of service and repair.  And their repair person is great!  Over all, a business with some of the soundest and highest integrity business practices that I have ever encountered.
                        
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