I was interested to read the reviews. I did have a poor experience with Marissa, although it was several years ago. I had gone to Marissa three times, as she did a great job on my friend's hair. Although I did find her a bit over-impressed with status, I didn't really care. \r
This is how my third visit went: As I was walking up, she came driving up and parked right next to where I was walking. I smiled hello to her, and she ignored me, Okay, maybe she didn't remember me. She then went in, placed a bag of groceries on the client chair, and began talking to another stylist. I stood at the counter until she acknowledged me, when she motioned me to go sit in the chair, where I had to move her groceries. \r
When she came over five minutes later, her attitude was okay. During the shampoo, I asked her not to put moisturizer on my hair, as my hair is quite oily and I didn't want to wash it again before going out. During the cut, she rudely informed me that next time she was using moisturizer, she didn't care what I wanted, because it made cutting easier. I thought, well, there won't be a next time. And there wasn't.