My name is kathy and ive been going to Melanie for about 4 years now, I came in to her originally with hair that was just toast. It was fried, uneven and just in general a mess. Melanie was super patient and knew exactly the steps we needed to take to save my hair. I originally wanted her to bleach it again and she said no because she wouldnt be responsible for my hair hitting the floor which no stylist has ever done which is have MY hair in their best intrest, not trying to just make a quick buck. Long story short, my hair is the most healthy, luxiorious its ever been. Melanie just recently moved to StrandZ and when she called I told her I would ""follow her til the end of the earth"" and I meant that! Rock on Melanie! Customer for life!