I began going here for my VPL (hair removal/reduction) treatments. The lady that does the procedure is very sweet and makes you feel comfortable but it's difficult to get an appointment. She's only there twice per month and the treatments should be done every 6-8 weeks. Another thing is they wont do a brazilian here at this facility. They're only allowed to remove the hair from the upper bikini area, they don't do the lower area even the area that is outside of your underwear line. I wouldnt have purchased the 6 visits had I known this. If you go make sure you shave the area to be treated. I was told not to shave or wax for a couple weeks prior to appointment and when I arrived I was given a razor to shave. No shaving cream. I can't shave a sensitive area without cream so I had to use lotion. This could have been done at home in the shower if I had been told before. I have a few friends that have had this procedure at other locations but the full brazilian was done. I will go elsewhere when my visits here are complete to get the brazilian and also have a few spider veins removed from my leg area. All that being said it seems like a nice, clean facility, with friendly staff. They are just very unorganized when it comes to the VPL treatments. I purchased my 6 visits at a great deal through Groupon and my friend said "well, you get what you pay for". I guess she is right on that one.