Here is a company that refuses to stand behind their product. We purchased this piece of junk Gem Oro X Steam and cannnot get a credit for it. All they want to do is replace it with another China made Gem Oro X Steamer. Anyone in the Jewelry industry should stay away from this company. I recommed Stuller where they stand behind the products they sell.
Pros: Exchanges one Junk China Steamer for Another
Cons: They last only 1-4 weeks!