Purchased puppy here; 4 trips to vet in first 5 days with one being emergency vet in the middle of the night; 2 more trips to vet in week two resulting in surrendering ownership rights over the vet because we could no longer force feed, via syringe, this puppy every four hours only to have seizures continue, develop cough and bloody stool. Heartbreaking. Star Pups, fully aware of what we were dealing with and using their recommended vet, never once reached out nor followed up to my communication attempts. Customer service and satisfaction post handing over my credit card was non existent and disappointing. Certainly not what I anticipated based on the pre-sale etiquette. Painful lesson learned.
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