Star Power

I would like to take this opportunity to let you know about 2 outstanding technicians that you have working for you. As you know I have had a lot of technicians do work for me in the past 25 years. the two gentlemen, ( Maurice Wade Jr., and Charles Mitchell) were the most knowledgeable and professional tech's that I have ever run across. I would consider these two gentlemen as a very valuable asset to Star Power and never let them go anywhere else. more

Our salesperson was the ultimate professional. His guidance, product knowledge, follow-up and attention to detail were outstanding. The installation team was simply superb; the installers did a terrific job of making sure all aspects of the installation went smooth, along with making sure that all of the pieces came together at the end of the day. Starpower is a 1st class team! more

Give Starpower a try and you will be glad you did because it is everything you have dreamed of plus more. You are treated like a star no matter who you are as soon as you walk through the doors! more

Not only did they do a great job, but they did it with a great attitude and had no problem answering every question that I had and cleaned up some of the left over problems that some of the other tech's had left behind. more

My mother-in-law came over and couldnt believe the picture, sound and quality of everything that Starpower did for our media room. I wanted to tell her, told you so! as she was the one who kept telling me to go down the street to a chain store. Once she saw our new media room, she then knew why we were making such a big deal about Starpower! Joe G. more

Mr. Maurice Wade provided outstanding service. more

During the past weeks I have had the good fortune to have been assisted in a major audio/video installation in my home by your field technician Mr. Gerry Baginski. Through out this process, Mr. Baginski was especially attuned to the details of rearranging my equipment so as to achieve maximal performance and to resolving a number of technically challenging operational problems unique to my system. At all times, Mr. Baginski conducted himself in an exemplary professional manor with regard to demeanor and skillfulness in the execution of the required on site work. As such, I believe Mr Baginski deserves special recognition for this superb effort. Rest assured that your company's reputation and business interests were well served by having Mr. Baginski as your representative. I have previously commended Mr. D.C. Sparks for his design assistance and personalized supervision of this project in its initial stages and wish, now, to reaffirm my appreciation for his contribution through out the final stages of this endeavor as well. more

I was immediately impressed with the wide range of product displays, the knowledge and friendliness of the sales staff, and the overall ambiance of the store. more

We had great service from Starpower on Christmas Eve. I was very excited to hook up my new Xbox 360 to my new Starpower room, and when I started, I realized I did not know exactly how to do it. George, an associate at Starpower, took my call and walked me through it with research and options. He was patient and extremely skilled in providing direction regarding the technology. Great result during a busy time for everyone, and the family entertainment was saved! I will definitely be back! more

We are big fans of your family and STARPOWER and it is a real pleasure to do business with your organization. more

David, this morning Paul and Dale came to our home on a STARGUARD warranty call on one of our two large screen DG TV?s that we purchased from STARPOWER. They were neat, polite and certainly knowledgeable about what they were doing. It was a pleasure to meet them and they are a real asset to STARPOWER. In these days when outstanding customer service and outstanding customer relations seems to be forgotten it is so refreshing to experience what I did this morning. more

George Ceballos was a pleasure to work with. more

Well, so I have learned that if you are not a Star, nor have Power... you are basically trash for all they care. They add on terribly unnecessary expenses if you have them over for an estimate and it is hidden in the printout so that one would not notice at all. The Star Treatment package is a joke, and I feel for anyone suckered into this. Too many of my friends have now told me great horror stories of having to hire secondary and even third party contractors to fix what they never would complete. Yeah, I will admit that the stores are impressive, and so is the knowledge of the sales people.... however they have to make a profit I would assume... A VERY BIG PROFIT to make up for all of the jargon right? Yeahhhh, they are way overpriced, and don't let them fool you with the ""free TV promotions either. Its just an overpriced TV that you pay for and get the other one (low end pos) for free. Not! ...you paid for it actually. Do your research first, and then see if a local smaller dealer can help you instead. They do not seem to put on all of the fancy fireworks and tell you the truth. I happened to find one near where I lived that did not give me all of the razzle dazzle and just got to the point. more

I am absolutely satisfied with my recent experience in dealing with Starpower more

These guys knew what they were doing and assured me along all the way more

It is really nice to know that there are still some people in this retail environment who cares and continue to take car of their patrons. more

The TV's look great and the mounts were hung so professional along with programming of all the remotes. more

Customsound, I am not sure your motivation on this posting, but you have your facts wrong. Starpower was involved with the builder from the very start as we worked directly with them on this room prior to it being built. I was actually in that room when there were no walls and we discussed expanding the theater space. The decision was made to make it a disco. You are correct, that the builder ultimately designed and built the disco room after our discussion. Nowhere does Starpower take credit for the finish out of the room. We do, however, take credit for integrating the room with the AMX touch panel, video switching for all 5 screens, high performance speakers and a/v receiver, the disco ball and smoke machine and the in floor subwoofers (that were installed under the floor on the side walls). The work is something we are proud of and shouldn't be libeled by those with questionable motivation. more

100% Fraud. Go to their website and look under case-studies ?Victorian home?. They claim that they found ?unused attic space along the side of the theatre?. Are you freaking kidding me??? I know for a fact that this home was built as a custom from the ground up. The disco room is and was on the original building plans. Furthermore, Star power took no part in the install of the floor, Venetian plaster, or lights. They claim they installed ?under floor subwoofers?. Are you kidding again? There are no under floor subwoofers in that home. I have had work done by this builder and I know that he has framed in and installed many of these disco floors as one of his signature items. They are totally flush with the rest of the floor and wired in from the rough-wire stage. That house was a parade of homes winner and is still a model home today. The only thing Star power did in that room was put in crappy wall speakers. Why not use your own work to sell your customers??? more

Hi Brad more