The Victor Staples store is extremely clean, the staff is most helpful, and I have the highest praise for this store! I purchased printer cartridges for my Canon printer. These were not in stock and Staples had this sent to my home. The cartridges didn't work, though these were the correct numbers. I went to the store in Victor and received 2 new cartridges (1 color/1 black) as an even exchange. THESE WORK! THANK YOU STAPLES! It's refreshing to know that integrity exists!