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Staples - 1 Reviews - 1455 W Warner Rd, Gilbert, AZ - Copying & Duplicating Services Reviews - Phone (480) 503-3200

Staples

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1455 W Warner Rd
Gilbert, AZ 85233
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(480) 503-3200
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For work I was in charge of getting our Christmas Cards ordered and sent out. I ordered them on December 6th. According to the order form, as long as you ordered them by the 10t...

Personalized Christmas Cards 12/21/2005

For work I was in charge of getting our Christmas Cards ordered and sent out. I ordered them on December 6th. According to the order form, as long as you ordered them by the 10th you would receive them back within 3 days. So this sounded perfect! When I dropped the order off at Staples, the employee at the counter stated, "I have no idea how do do the Christmas cards - you'd think they would train me on these since this is my job." Of course, I replied, "Ya, that would help." He then assured me, he would pass the order to someone who would know exactly what to do. On the 14th, which was a week later, I called Staples to check on the status of my order because I needed to get the cards mailed before the weekend. They stated they had forwarded my order to another company that they use for Christmas cards. I was surprised since this was not mentioned before, but I said "OK, so what is the status?". They told me that there was a problem with our company logo on the cards but that they would have it resolved as soon as possible. Long story short, I just received my cards on December 20 at 3pm. Barely enough time to address and mail the cards in time for Christmas. I will never use them again for Christmas cards. For ordering office supplies, they're great - but for personalized cards - definitely not. more
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