These guys are awesome! We've used them to have our carpets, hardwoods, and furniture cleaned on a regular basis for at least the last five years. We've never been disappointed! The crew is always friendly, courteous, and respectful of our house. And the quality of clean is superb! My carpets and furniture are fresh and look brand new after Stanley Steemer is done. Yes, the extra services they try to sell while they're there can be tiring, but I've never felt pressure to buy. They just have a lot of great deals and services to offer...if they don't ask, we'd never know about them! But, the crew is always very gracious and understanding when I say ""No thanks,"" and I've never been pushed We also use the Stanley Steemer spot remover spray in between visits for our everyday spills/marks/goobers (we have two preschoolers and three cats, so it happens) and it is phenomenal. Works every time! Great service, great products, and awesome company!