just came back from my first office visit. the staff is friendly and courteous. i had to call back a few times because i got lost, but they were more than helpful. Dr. speidel is professional and gentle. you will love it here, it is quite a change from the traditional dr's office. give alternative a try! his interior is a mix of laid back hippie/bohemian, with hand made childrens drawings on the wall. you will fill in a form addressing not only your physical symptoms but your emotional wellbeing as well. but the best thing is, your insurance company most likely covers this!!!