Time Warner should be investigated for breaking the truth-in-advertising laws. In their ads they say they are better than satellite because when a storm comes up you do no lose your reception.
The last two storms in our area our service has gone out FOR DAYS. And, since we have internet telephony, internet, and TV, we lose it ALL.
And, do you think we get a credit on our bill for the lack of service? No.
And, they constantly advertise low-ball rates to entice new customers, but they will never extend a better rate to loyal customers who have been with them for years.