Don't waste your time going to Spartan, they are rude, lazy and to top it all off, they try to rip you off. Even with an appointment made by a dealership, they made me wait almost 4 hours before they even started my car and then tried to tell me to come back the next day. When i refused, they got angry and I had the dealer call them and threaten to not send anymore business their way. After the threat, they got right to working but left the car filthy. They performed the job, but took 3 times longer than needed to do so. They mistreated me as a customer and I will never go back. I do not know how the service is at the Wilbraham shop, so this review doesn't cover that.