Though it was clean, peaceful, and the services I have had were very good... the reception area is another story. I've been there 3 times now with gift certificates and each time the girls at the front desk are talking to you with their mouths full or gossiping to other receptionists. The manager gossips with them too. They huddle and whisper about other coworkers or clients, sometimes right after the girl walks away!! I always feel uncomfortable checking in or out, but beyond that, it is very nice.