JavaScript is not enabled.
Spa Booker - 6 Reviews - 257 Park Ave S # 10, New York, NY - Beauty Salons Reviews - Phone (212) 924-6800

Spa Booker

Claim
marker
257 Park Ave S # 10
New York, NY 10010
marker
(212) 924-6800
Incorrect info? Correct your listing

Reviews

( 1 )
( 0 )
( 0 )
( 0 )
( 5 )

Best

We've been using spabooker for several years and love how seamlessly it integrates with online booking. Compared to other systems we've used in the past, it's super easy to learn.

Worst

This is by far the most dysfunctional software program I have ever, ever seen. I have worked as Beauty Professional for 10 years and have had the opportunity to use various schedu...

Avoid at all costs 6/9/2013

This is by far the most dysfunctional software program I have ever, ever seen. I have worked as Beauty Professional for 10 years and have had the opportunity to use various scheduling platforms and have a formal education in basic computer science. I am an Aesthetician however am assisting with the spa desk as well. Today was my first day attempting to run the spa with Spa Booker behind the wheel. It was a complete disaster and well beyond Mr. Toads Wild Ride. There are more functions that you 'cannot' do as opposed to being able 'to do' - not helpful when several therapists, clients and phone clients are simultaneously needing assistance, changes, modifications, payments and products "now". Very un-flexible. Spa management needs as much flexibility, efficiency, and expediency as possible -you will not find these qualities while using Spa-Booker. Our spa manager emails and calls the tech squad at Spa Booker on a weekly basis with continual new found glitches, program imperfections, discrepancies, scheduling issues and more questions that even the tech squad has no answers for. Frustration will be your mantra for the day if you dabble with Spa-Booker. And impatient frustration may be experienced by your customers, and therapists, while they witness you painfully navigate through an unstable software maze, muttering to yourself as you rip every strand (or extension) out of your head trying to schedule, process payment, modify, or view anything "Spa-Booker". This software program was most likely was not designed by anyone in the spa business. "Avoid at all costs". Save your money, save your mind, save your spa, save your therapists and sanity...run hard...run fast, run as far away as you possibly can from this horrendous program. more

Happy I listened to my gut feeling 6/1/2013

I was seriously considering switching over to Spa-booker to simplify my system. I have several different systems that work fine, but they are not integrated. Spa-booker would have been considerably more expensive but figures it might be worth it to have everything integrated. After dealing with a very persistent salesperson (almost car salesman style), I was about to sign a 1 yr contract and something just didn't feel right. I looked up review on the company and they were very poor. I contacted the salesperson to apologize and said I changed my mind. This was his response: "OK - you are aware you told me yes over the phone, correct? Thx for completely wasting my time Trudy! I guess that's what I get for trying to help you out w/ a free iPad and amazon gift card. Good luck with your shitty system". I am SO glad I did not go with them. I cannot believe someone could write such a nasty reply. more

No image

Good Luck 4/16/2013

Some of the worst service ever..VP of CS Kaufman does not have the first clue about service..Seems to be more bad reviews about this company than good ones..Over priced for what you get.... more

Bad customer service- very similar to a used car business 7/8/2012

I also have been left in the dark with no help after purchase of software. After speaking with the manger after hounding them for a month.. I only get treated worse. This has been a mistake.. I wish I wasn't stuck in this situation. They very well know that too. Do not go with spa booker. There are many other companies that value customer service. more
< Previous 1 Next >
FALL SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 12/30/2018

Additional information

  • Neighborhoods:

    Midtown, Gramercy Park, Flatiron District, Union Square
badge