Southern Vacuum Co

Worst Experience Ever! Rude and unprofessional! It got to the point where I felt like I needed to involve the police. Yeah that bad! more

I had to have my vacuum repaired recently. My dog chewed the cord and had to replace the cord. I called Southern Vacuum prior, and asked how much a cord replacement would cost with my specific vacuum; nothing fancy, just a Eureka. I said I was shopping around trying to find the cheapest. They said it would cost no more than $30 to $40 and that included the labor. My boyfriend took the vacuum in, explained that the vacuum needed a new cord and the man then said if it would exceed $60 they would call. We went to pick it up today, and the bill came to $65!! Double what they said!! The cord cost $20 and labor cost $40!!!!! WHAT?! Plust $5 in tax! I didn't even know they could tax labor!! Absolute rip off. The vacuum only cost $100. I might as well have bought a new vacuum! Save your money and don't go to Southern Vacuum! more

I bought 3 vacuums in four years from several of the national department stores. They all didn't last. I went to Southern Vacuum and bought a Royal and I have had it for 3 years. I have not had to anything but replace bags. It works twice as good as any other vacuum I've ever owned and I use it everyday. They really know their stuff. they showed me why I was going through vacuums left and right and what was superior about the brand I bought. Great service, Down to earth family owned business, some of the best customer service since moving to Florida. I would highly reccomend if you need a vacuum or repair. more