Mike C. responded to our emergency plumbing need within hours on a Saturday afternoon. His phone call was very courteous to let me know he was on his way, and he arrived promptly to address the problem. Mike was thorough in his review of the problem, and quickly identified the source of the leaking pipe. Due to his skill and training, he traced the problem to the source, and avoided cutting into the ceiling where the leak appeared. He quickly replaced the broken valve with replacement parts he had on his truck, so our issue was resolved in one trip without an emergency upcharge. Mike really impressed us with his professionalism and competency as a skilled plumber. I would recommend Mike and Southern State Electric and Plumbing to anyone in the Roanoke Valley of Virginia.
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