I took a cat in to be euthanized, a very painful experience naturally. I waited about 10 - 15 min and the vet didn't come in. I asked at the counter and learned he had, knowing he had an euthanization, left the building. I had to wait while he was called back. He apologized, belatedly. Another time, I took a cat in to be seen by this same vet. Someone came in after me with advertising about the vet's new building he was completing. He stopped to talk to her for some time, ignorning his paying clients. Same vet. I've gone in with an appt and been told by the front desk "there'll be a good 15 minute wait - the vet just went into NON-emergency surgery". I'm early? I asked. No,but he's the only one here. Then he comes out and said of course I'll take you. Apparently, no communication with the front desk about procedures in the back. The attitude is distinctly cool and uncaring and inferior. The vet had the gall to tell me (same vet) that I had to give them a LITTLE bit of a break. POOR POOR service and getting worse.
Pros: CHEAP RATES (NOW I KNOW WHY). CLEAN, CONVENIENT HOURS.
Cons: POOR SERVICE AND VERY UNCARING
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