I've only been once but have decided that they are my puppy's vet in Auburn. The vet and vet techs were very friendly. The vet talked to my little Maltese while he examined her telling her how pretty and healthy she looked. It was pretty much baby talk, but I thought it was sweet since I talk to her like that also. The customers I met in the waiting area also seemed satisfied. One had a dog that had been hurt so badly that it had been there for 3 weeks, but the owner said that the vet was wonderful. Another customer had a dog for about 10 or so years until it passed away from old age, and she was there with her new puppy. They were able to make an appointment that day for my sick puppy. They were clean and really seemed to care about their animal patients. Due to my limited experience, I didn't give a 5-star perfect rating, but I would recommend them to anyone.