They're not worthy of anything as high as a one star rating. This place provided one of the worst customer service experiences I've ever had. The supervisor/owner (some wretched dude named Billy) was an a-hole from the start.
Prior to bringing my items to this so-called company, I spoke with at least two employees (one named Meggan, I can't recall the other). I was told the company takes a wide range of items and encouraged me to bring everything I have of value. I loaded a moving truck with enough items to fill two rooms. Once there, I was told my items weren't wanted despite being told in advance that I should bring my items. The worst part was the rude, unapologetic (and I would say borderline racist) stance taken by some dude Billy.
If you treat your consumers and folks that give the inventory to you to sell like crap, it speaks to not only how sorry your business is but also how sorry of an individual you are in general. That’s directed straight at Billy.
I could write on and one about this sorry company. The bottom line is, I would give away items before I gave anything to this company to make a dollar. I would beg for quarters on the corner before doing any kind of business with this sorry excuse of a company.