I had the worst experience with Sonobello Atlanta and have thought long and hard about whether to even review their service b/c I really just want to be over them. In November 2017, I was scheduled for three rounds of lipo (was doing head to toe). Sahar (I believe is her name) was very attentive and helpful when she wanted my money but became a ghost after the botched job. Some of the experiences I had are listed below and explain why I would NEVER recommend Sonobello to anyone:
1) I specifically asked what I could expect (in terms of pain or issues) after the procedure. I was told (by Sahar) that I would be a little sore but could resume normal activities within a day or two.
2) On the morning of the procedure (which they repeatedly told me to arrive by 5:30 am and they didn't open for another hour - which left me sitting on the floor outside their office ... waiting)
3) After giving me the medication to put me to sleep, the nurse gave me a bunch of papers to sign to indicate that they decided to change the order of the procedures and that instead of doing the body parts to which we previously agreed, they thought it best to do other parts. I can't tell you what the change was b/c I never received copies (even though I asked in a follow-up visit) of the documents I signed. But who gives a patient paperwork to sign after medicating them anyway?
4) Within a day or so of the procedure, I felt like my muscles were knotting up all around my midsection (painful). In tears, I repeatedly contacted Sonobello (Sahar ... again) ... she had the doctor call me (it was the day after Thanksgiving day but he called and offered to write a prescription for muscle relaxers. I had some and took them - no help). For days, I continued to call, in tears, about the pain.
5) During my first follow-up appointment, I explained what was going on with me. The nurse (best employee of Sonobello - sorry, can't remember her name) told me that it was ...
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