I was in a head on car accident and this company was called to pick up my car from the accident site. I will never give them my business again. It's their company policy to not let you retrieve your belongings from your vehicle in an accident situation. They wouldn't allow me to pick up my child's car seat until the person who hit me's insurance paid them the towing and storage fee. I was finally able to get the car seat after the Duluth Police department called and spoke with them. I had to pay the towing fee of $90 and then they refused to give me a receipt (found out later it was so they could also bill the insurance company for the towing fee.) When I was able to retrieve my belongings the car had already been rummaged through. My GPS and CD's were stolen. They claim the car was broken into but when we went to pick up the items the doors were locked and the windows were not broken. The car was stored in a fenced and locked lot with video cameras.
Cons: Everything
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