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Smiles Plus Dental Care - 2 Reviews - 103 Farabee Dr N Ste B, Lafayette, IN - Dentists Reviews - Phone (765) 447-7052

Smiles Plus Dental Care

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103 Farabee Dr N Ste B
Lafayette, IN 47905
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(765) 447-7052
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Dentists

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My family and I have been going to this dentist for 4 years only to find out that we were being ripped off with every visit. I had 7 teeth filled in 1 year and at the time didn't ...

Editorial review from Citysearch 10/15/2013

Their office staff needs to get their act together. Sometimes we would have a ""credit"" at check out, and then get billed for the credit a week later.Numerous times we would pay our total balance at check out and then like clockwork 2 weeks later get a bill. We asked them why and they said that they only estimated the amount, but that if we called 2 weeks before our appointment then that would give them time to get final amounts from insurance. This became our new practice. However we would get 3 bills with 3 different amounts for the same visit. They would call us and leave messages, and when we'd return their calls, they'd have no record of their own call. We found out the hygienist were calling us, but not tell the office staff, so we would return calls and they wouldn't know what we were talking about. They even told us not all calls go through their office. Also, Like the previous reviewer, we would have fillings and root canals coming out within weeks of having 1000's of $ worth of work done only to say it was just decay and they would redo it but charge us again for the work. It got to the point that we were being sold something each time we went there. Our estimate for our family of four was about $9000 without insurance and that was mostly for cavities/fillings. We still haven't had them taken care of because we are searching for a new dentist. more

What a rip off!!! 2/23/2012

My family and I have been going to this dentist for 4 years only to find out that we were being ripped off with every visit. I had 7 teeth filled in 1 year and at the time didn't have insurance so it was all out of pocket. Within 1 and a half years 1 of those went to root canal, and 4 have had to be refilled by another dentist cause they told me that although they had broke it had been over a year so they would recharge me. After going to the new dentist he showed me what kind of work had been done to my teeth and it was HORRIBLE!!! Then to top it off my husband went there to have 2 teeth pulled a few months back...we set up payment plans and when I went in to make the last payment somehow $200 was added to the bill. Insurance said the numbers that they had and the number Smiles was telling me was two different things...So save your money and go somewhere else!!!!!!!! more

Worst Dentist Ever Been To 2/6/2012

Completely the worst dentist...Moved to Lafayette a few years ago and my family and I have gone to Colleen (now Farabee Dental, formerly Smiles Plus) since we moved here. Every visit was a complete pain...we kept going because it is challenging to find a new dentist. However,I've had enough. Colleen (the dentist) tries to sell you something every time you come in and tries to charge you for extra things you dont really need...but the icing on the cake is the riduculous wait they put you though. I went in for a simple cleaning and repair issue and waited over an hour in the chair before asking what was taking so long - they told me that they were busy and the dentist would be at least another 30 minutes...can you imagine. Waiting almost an hour and 45 minutes to see the dentist!!!!!! Was furious and left ...this has happened to me and 3 other people I know several times there. THEY SUCK. more
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Owner Message

  • We are a proud member of 800-DENTIST network. Need a dental resource for the whole family? We're putting out the welcome mat. We're a family-friendly practice that will make every member of your family feel at home. Our doctor is gentle and our staff is warm and caring. You can bet we're experts at putting fearful patients at ease with lots of ways to keep them relaxed from kids books and magazines to a children's play area.

Additional information

  • Hours:

    24/7
  • Payments:

    Visa, Master Card, American Express
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