I recently shopped at ski pro and purchased a new ronix kai wakeboard boot , rope handle, and ho sports switch tube for the kids. I was very pleased with the information and assistance the employees gave. I have been a loyal ski pro customer for atleast 10 years and appreciate this shop in our state where all others have failed . I also am an avid snowboarder and enjoy other action sports and i always find incredible deals, product selection, and customer service.. I dont.care what a few other reviews have said regaurding the shop , they prob just caught one bad employee, this shop beats anything around even most california shops in SoCal where i used to live and do business . Keep it up SKI PRO!!