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Simms Chevrolet - 2 Reviews - 4220 West Vienna Road, Clio, MI - Chevrolet Dealer Reviews - Phone (810) 686-1700

Simms Chevrolet

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4220 West Vienna Road
Clio, MI 48420
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(810) 686-1700
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Simms Chevrolet - Clio, MI

Reviews

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Best

Simms Chevrolet was awesome, I checked out other Chevy Stores and met all the other used car sales man out there. Simms was upfront, Honest and beat not only the price but also th...

Worst

On 12/27/2011, I brought my 2009 Chevy HHR for ESC/Traction service issue at 4:50 pm. I was waited on by John Hallwood. Mr. Hallwood said, and I quote: since it’s almost closing t...

Excellent Service 2/2/2012

Simms Chevrolet was awesome, I checked out other Chevy Stores and met all the other used car sales man out there. Simms was upfront, Honest and beat not only the price but also the financing of all the other Dealers around it really was a pleasant experience. I highly recommend them. more

Bad Service Department 1/28/2012

On 12/27/2011, I brought my 2009 Chevy HHR for ESC/Traction service issue at 4:50 pm. I was waited on by John Hallwood. Mr. Hallwood said, and I quote: since it’s almost closing time, he will have the mechanic look at it the next day. I said that was fine, and since it’s under the Power Train warranty, I asked for a loaner to use for the time being. Mr. Hallwood's response was: I don't know until the mechanic diagnoses the problem.\r \r I asked Mr. Hallwood, if ESC/Traction issues are covered under the Power Train warranty? Mr. Hallwood's answer: again Sir, I don't know until the mechanic diagnoses the problem. I explained to Mr. Hallwood that I needed to know if a loaner is covered under the warranty, or if I need to contact my insurance for that . When I asked Mr. Hallwood if any one else would know or to look GM's warranty manual, Mr. Hallwood went and brought me a 2' thick ; so called manual to look it up myself !! And walked away. \r Astonished by what just happened, I called Mr. Hallwood back. I informed Mr. Hallwood of my disappointment of the lack of care & knowledge; expecting the customer to search for answers on his own.\r Not soon as I was expressing my dissatisfaction of the service, a BAT OUT OF HELL bolts out yelling, and I quote: Sir, Sir , you need to lower your voice and leave, we no longer need to do business with you, I will let you out myself. That was Fixed Operation manager: Bill Vock. That happened in front of several employees including Mr. Joe St. Pierre, Body shop manager, that previously handled a body work done on the same vehicle. \r That was a despicable way to treat a customer. This complaint was posted on Simms’s web site the next it happened, and I asked for the owner Bruce Simms to call me. Still waiting.\r Will never do business with them again. One wonders why GMC lost to Toyota ! simple : Service , Service , Service\r I had to give them 1 star ,since there is nothing lower more
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Owner Message

  • Simms Chevrolet in Clio Michigan is your best place to get your new Chevrolet Lease. We have a dedicated staff who are experts in lease pull ahead, early lease turn in and other leasing options. If you have never leased before now is the time to talk to one of our staff at Simms Chevrolet. We also have a large selection of new and used vehicles to meet you family budget. Don't get fooled by the small print from the other guys, we will walk you through each step of the process. Located in Clio Michigan we serve many customers in Flint, Flushing, Grand Blanc, Saginaw and Genesee County. You can find us online at www.simmschevrolet.com or give us a call at 810-686-1700. Started in 1957 we just celebrated our 60th year in selling new and used Chevrolet Trucks, Vans, SUVs and more. Our most popular vehicles are the all new Chevy Silverado and Chevrolet Equinox. Call us and schedule a test drive today. We also have a Service department to handle all your vehicle maintenance needs.

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