The entire staff at this office is EXTREMELY rude, and it wasn't just one time! I have spent nearly THOUSANDS for my very sick puppy, and when I went to get an estimate for her umbilical hernia and her spay, I was given a quote that said was guaranteed for 60 days. I then found out that because I am disabled and receive SSI, I qualified for the state program in which the state pays for her spay, and I only had to pay $10 out of pocket for it. Well, when I came back with the paperwork, suddenly the price for her umbilical hernia surgery sky rocketed to TWICE the quoted amount. When I asked why, I was told by the MANAGER in a very VERY rude and condescending tone that they had to ""adjust to what was adequate."" She then INSULTED me and asked me if I thought surgery was as easy and simple as getting a haircut? Made no sense to me either. I just wanted to know why the sudden price increase and was never given an answer, but rather was insulted by the manager herself.
This was NOT the only time either. They also not only charge for a simple microchip, but an extra $30 for ""placing"" the microchip, making the price $70+. Who does that?
If the price and attitude doesn't discourage you, their lack of pet care should as well. When I inquire about better food, I was simply told by the VET herself that most people don't have time to provide all the proper nutrition for a pet, and she handed me a bag of IAMS puppy food instead....(Do a search of IAMS to find out the true quality, or lack of of IAMs.)
There are so many choices of Vets out there, stay away from this one.
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