My husband found this insurance office near our home because we need home insurance. Our Agent was great. His office calls every year to see if we need anything updated.
Our agent tries to meet with us but we decline because we are so busy, and he understands.
Recently, our FEMA canceled mandated flood insurance and our agent was quick to expedite our refund. I had no attention on it. My check just came in the mail. Smooth all the way.
PROS: A real neighborhood agent
CONS: Our agent wants to meet with us -- I don't have the time.