Very arrogant cashiers except for a few, and if you can believe this most of that arrogance is on the morning shifts by the older cashiers. You get the impression they really don't want to be there. And so it's easy to understand why Shaw's has suffered over the last few years.
And finally, they rely way to much on gimmicks instead of low prices, and you have to really check your sales receipts because often time a sale item will not ring up correctly. That part comes from incompetence of not punching the correct data into the system.
All in all it's todays business model in America, and the junk the MBA's are learning in business school is severely flawed. Needless to say there are far better options out there for your groceries than Shaw's.