After a horrible day at work, I decided to treat myself to a 90 minute massage at my favorite day spa. The owner was able to get me in on a last minute notice. When I arrived, she took one look at me, grabbed my by the hand and led me to the private steam area. She took my coat, and gave me a hug and said "whatever happened, its all behind you now." Within 15 mins another friendly face appeared. Sharon, my favorite therapist, who stayed late just for me. My massage was AWESOME!! I felt every knot in my back disappear, and woke myself up twice from snoring. When every thing was over, all I could think about was repeating it all over again. The customer service at Serenity truly has your best interest at heart. You don't feel like you are just a client, they make you feel more like an old friend of the family.