Everyone there seems nice and knowledgeable except the therapist I got stuck with, Rachel. To me, she was lazy and bossy. She would come get me out of the lobby 5-7 minutes late even though I could see her sitting there at her desk just eating and talking to her co-workers. Then she would put me on the exercise bike for 15 minutes! 15! That's not skilled treatment. And she would cut our treatment short by 5 or more minutes. So even though I was paying for a full hour, I was really only getting a little over 30 minutes of actual attention, and much of that was her just sitting at her desk, yelling orders at me across the gym. I would highly recommend the other therapists here, but not Rachel. Tammy at the front desk could be rude too, but don't be put off too much by her. She just seems to hate life in general.