I don't see why anyone would have a problem with this store. They have always been fair to me and have written good loans and are honest. I plan on going there tomorrow to do another loan. I think the people that have problems with them must have not done what they needed to do in order to obtain their merchandise back. That's the only thing that I could think that someone could complain about, which is probably their own problem. They are fair about extending loans if needed and always give back merchandise in the same condition that they received it in. As for if you do not like their prices, it is like any other store. If it doesn't seem like a fair price to you, then don't buy it! I for one have found many good deals there and have been happy to go there rather than max it, pawn america (the worst) or the one on the east side (which has probably the worst stuff and they still under pay and over charge). When I read that review on here I had to stand up for these guys. They have been a staple of the downtown area and very fair compared to all other shops in saint cloud.