Sears Buena Park Mall- Sears beauty Salon (downstairs) I, am 28 years old and I, went there for a hair dye the color washed off the next day I washed my hair the product they use is cheap, this includes thier shampoo and conditioners, Sally was the technition that worked on my hair last week it was a terrible experience, as Sally was talking to her co-workers she had forgotten my head, my head strated to itch rteal badly it was burning my scalp! it was terrible I dont know what they are buying but it is the worst hair color dye I ever had. before that I asked sally to trim my hair to do 3 inches only. sally cut 12 inches off my hair it gotr short I have stright hair you can really tell the huge error due to her not paying attention to the customer. The store salon manager wasn't in. so I couldn't complain to a Ramona. I, left her a written note with my phone number & cell phone to return my call. it's been 5 days and nothing yet I will never go back it was my first and last time I will ever have to deal with Sally she was very unproffessional, she talks too much, & I do not appreciate sally, she was speaking in Spainsh in front of her co-workers, its rude. I don't know if they are talking about me. after all doesnt Sears hire English speaking employees. I also made a call to the better business bueru for orange county, so I hope they are able to do something about my loss of hair and burnt scalp. its the worst place in town and they are very rude there.