Well waiting in the outdated most uncomfortable waiting room for my four new tires to be put on. I looked out the window into the shop only to see one of the tire guys looking in my backseat on the passenger side of my truck. I walked out into shop to see what was going on and the tire guy said, where's your tire cap at. That was the only thing they said. No sorry for nosing around in your truck. I returned to my seat looking out the window into the shop and the next thing I know the salesman comes in and says ""Sir, were get'in close to get you out here"". Just not the type of business I'm familiar with, even if it's Sears.