The service was horrible! They did not make it easy for me to do business with them. My car was stranded with a flat and they were very uncoroperative in helping me obtain my car in order to repair my tire. I was so sick to my stomach in how they refused to help me with my needs. I am a female that just had surgery a week ago. I ended up having to purchase a fix and flat, walked in a foot of snow to my car and I literally drove 5 miles more to Firestone. At Firestone, I ended up purchasing 4 new tires for $700.00. Firestone had excellent service and took care of me in about 40 minutes.